Sales Customer Support
Phone: (310) 904-6161
Business Hours: 9am – 6pm (PST)
BELOFORTE Holdings LLC
1519 6th Street, #508
Santa Monica, CA 90401
Please email us at firstname.lastname@example.org
Forms of Payment Accepted
See terms of merchant services partner
Upon placement of an order and receipt of that order by BELOFORTE, customers will be sent a confirmation email. Once an order has been shipped, customers will receive an email with a tracking number. BELOFORTE reserves the right to cancel and refund any order, at any time, for any reason.
For any questions regarding orders, please contact email@example.com. We will always make our best efforts to accommodate requests for expedited processing.
We currently offer a selection of different shipping options.
Standard Ground, 2 Day and Overnight. We select shipping based on the most affordable quote offered by carriers (USPS, UPS, and FED-EX) for deliver to your location.
For DOMESTIC (USA) Orders over $200 (after any discounts or promotional pricing is applied) we offer FREE GROUND SHIPPING. Please allow 5-7 days for your order to arrive at your location.
Please allow 1 business day from the time of purchase for order processing, however we make an effort to ship all 2 Day and Overnight orders placed before 4pm EST on the same business day as purchase.
We ship to the shipping address provided by the customer. We are not responsible for lost or missing orders due to an incorrect shipping address provided. We can ship to PO Boxes and Military addresses. Shipments returned to BELOFORTE as undeliverable may incur additional shipping fees to resend. Unless otherwise noted, all orders are shipped with delivery confirmation, but not signature confirmation. Signature confirmation can be provided upon request.
We currently offer shipping to most locations worldwide. Unless otherwise specified, the most affordable rate will be selected. Based on your location we will select the carrier with the most affordable price. Expedited delivery is available upon request and acceptance of additional cost. Please note that all customs and duties will be paid by the customer. Email us at firstname.lastname@example.org for expedited shipping inquiries. If you aren't able to see shipping at checkout, we may not have shipping to your location set up. Email us and we can work out a solution.
International sales are final. Sorry, we cannot accept returns of international sales at this time.
Returns & Exchanges Policy
If you are not 100% satisfied with your purchase, we will accept returns of any unworn merchandise within fourteen (14) days of the original order's arrival. Merchandise must be in unworn condition and must retain any labels attached to the garment. Merchandise must be carefully enclosed in its original packaging. We will not accept returned goods that have been worn, do not have their original packaging, or that show apparent signs of use. Please note that original shipping fees are not refundable. Exchanges will not incur a second shipping fee on the exchanged item.
We do not accept returns on International Sales at this time. Sorry
Returns & Exchanges Process
To make a return or exchange, please follow the steps below:
- 1. Send an email to email@example.com with your order number and the item(s) you wish to return or exchange. We must receive this email within fourteen (14) days of original order's arrival in order to accept the return.
- 2. We will send you a prepaid shipping label and returns & exchanges form with the necessary return shipping information.
- 3. Please print and fill out the returns & exchanges form.
- 4. Package the items that you wish to return. Include the filled out returns & exchanges form in the package and adhere the shipping label to the outside of the package.
- 5. If you are making a return, a credit will appear on your credit card statement within 1-2 billing cycles of our receiving the returned merchandise and approving the return. If you are making an exchange, your exchanged merchandise will be shipped to you via ground shipping unless otherwise noted on the returns & exchanges form. Any applicable tax and shipping charges will apply.
- 6. Please note that $10 will be deducted from your refund if you use our prepaid shipping label. You may ship items back on your own terms if you prefer. If you are making an exchange, all shipping will be covered by BELOFORTE
Please send all returns & exchanges to:
BELOFORTE : Returns Processing
1519 6th Street
Santa Monica, CA 90401
Please feel free to also contact us at firstname.lastname@example.org if you have any further questions about returns and exchanges. All of the above rules will still apply, however we may be able to accommodate your unique needs better if we can be notified of your situation as soon as possible.